Communication Skills Training Course

This one day Communication Skills training course covers the following areas:

Morning: 

  • Communicate your message with more clarity, and persuasion.
  • Make your communications more specific.
  • Use humour to your advantage.
  • Communicate your own goals.
  • Ask the right questions.
  • Speak and write more accurately, by giving clear definitions.
  • Speak in more optimistic terms.
  • Avoid accidental "negative commands" such as, "Don't panic!"

Afternoon: 

  • Give constructive, not destructive criticism.
  • Find the solutions to problems.
  • Handle difficult people with greater ease.
  • Distinguish between "a fact" and "an opinion".
  • Proper use of your body language and voice tones.
  • Ensure that you always give praise and appreciation.
  • How to use objective language, NOT judgemental, highly charged language

All delegates receive a certificate of attendance.

Date: Monday 10 December 2018

Time: 09:00 - 16:30

Cost: 540.00

Contact Person: N/A

Phone Number: 01452 856091